Hotel Review: Crockfords @ Resorts World Genting, Malaysia

Opened in 2014, Crockfords Hotel is Resorts World Genting’s poshest accommodation, catering mainly to the casino’s high rollers. I was fortunate enough to be extended an invitation to stay back in August, for work – and since they allowed a guest, I brought the Moomikins along.


Crockfords is tucked away in a quiet corner, away from the hustle and bustle of the main shopping area. It’s quite a distance to walk, but fret not, as they provide buggy service right up to the hotel’s doorstep.


Oozing class and elegant charm, the lobby has a cool, black and gold colour scheme, with marble floors polished to a perfect shine. Upon walking in, guests will be greeted by four large flower displays encased in glass – a specially commissioned installation by British artist Rebecca Louise Law. Dubbed “The Four Seasons”, each piece consists of thousands of dried flowers, representing Spring, Summer, Autumn and Winter.


Part of the winter exhibit.


More flowers.

Crockfords features 111 Superior Rooms and 8 Junior Suites, each fitted with luxurious Greek Calacatta marble restroom fixtures made exclusively for Crockfords and in-room private steam bath. The one-touch technology also allows guests to control the blinds, room temperature and lighting all from one device.


Our room was a Superior Twin, and it did not disappoint. It boasted a pastel + grey colour scheme, with soft carpets and marble tabletops, a ‘living’ area complete with couch and coffee table, as well as a large TV and work desk. The beds, separated by a partition, were extremely comfortable, with soft and fluffy duvets, facing a view of the surrounding hills via the floor-to-ceiling glass windows.




You can tell everything is designed with the guest’s convenience in mind, including ports close to the bed for charging electronic devices, as well as the central control unit between the beds.


It was still early evening, so we ventured out for a spot of shopping at Sky Avenue to enjoy the cool mountain air, and to see the Symphony in the Skies light show.



Returned to a pleasant surprise from the hotel – they had delivered champagne on ice and macaroons as part of the turndown service! It felt pampering to be shown such hospitality and care; really makes you feel like a welcome guest. 🙂


There were also plenty of lotions,creams and bespoke toiletries to take home as gifts.




Nothing like a restful night’s sleep and waking up to this view!


Our stay included breakfast at the Executive Lounge, which boasts beautiful sky-high views of the mountains. Guests can choose from the buffet selection of cold cuts, bread and Western fare, in addition to their main breakfast dish.



Moo had truffle scrambled eggs and bacon. The eggs were egg-celent, and the aromatic, earthy flavours of truffle were prominent in each bite.


I had the lobster nasi lemak. It was a solid dish, and the star was, of course, the succulent lobster meat cooked in spicy sambal. It retained its fresh sweetness despite the level of heat.


Best thing – not having to crack open the shell. :’D


Was taken on a tour of the rest of the rooms. There are only eight Junior Suites within the hotel, so it’s pretty exclusive. Choose from three themes – Gym, Tatami and Mahjong.

The Gym Suite features a high-end Italian gym system so you can work out in comfort within the room, while the Tatami Suite integrates a Zen tea ceremony space. The Mahjong Suite (above) includes a built-in mahjong table that shuffles the tiles on its own at the press of a button!



The suites come with a living and dining area, a master bedroom and smaller, adjacent room for the maid/security, complete with sliding door for privacy.


Cosy but luxurious – I’d love to have an apartment like this. 🙂


Also within the suites is a large and comfortable massage chair to soothe your backaches after a long game of mahjong.


For the ultimate in luxury, there are three luxury Executive Suites – the Mayfair, Hampstead and Belgravia – each spanning 2,900 sq ft and named after swanky neighbourhoods in London. The suite comes with the whole package – spacious living area with a view of the mountains, large bedrooms, a huge dining room, a small private gym and a spa room.



The Spa room – you can call the reception for a masseuse.


Gym area with aerobic exercise balls, towels and treadmill.


The master bedroom toilet is larger than the master bedroom in my house lol.


A girl can dream that one day she will be able to afford this. :’D

You also get 24 hour butler service.

Although I wasn’t in the suites, my stay in Crockfords was no less pleasant. Perhaps the most memorable thing is the top notch service and attention to a guest’s needs.  Definitely a place I’d consider splurging on if I wanted to pamper myself or the significant other on an expensive staycation.

Rooms start from RM1,700 per night.

For reservations, call +603 2718 1118.




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