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Review: Ordering Books Online From Fully Booked Philippines

As a child, my parents encouraged me to read a lot, even though they aren’t readers themselves. We weren’t rich, but they’d buy books for me whenever they had money to spare, so I had no shortage of Peter & Jane books and Enid Blyton novels. For that I am truly grateful. Because without books and the magic of imagination and wonder, I would not be who I am today.

Course, I think my mom regrets it immensely, now that the house is running out of space to store my books lol.

But I digress.

A friend’s daughter had her birthday recently, and since she likes reading (a rare thing among kids these days, I think!), I thought of sending her a book. A Neil Gaiman title if I could find it. But since my friend lives in the Philippines, I had to look for a store/retailer that could deliver there.

I first went to Amazon, but apparently it has a policy whereby books, music, video and DVD products can’t be shipped internationally (coz of copyright issues). Same thing with sites like Kobo and Kindle (even the e-version! If you’re in a different country, it only allows you to read it in that country wtf).

After what felt like hours (and getting annoyed that we’re in 2020 and it isn’t even convenient to buy a fahking book to gift to someone overseas) I ended up at the website of Fully Booked, a books and stationery retailer in the Philippines. Their flagship store in Bonifacio Global City, Manila, is known for its cool lifestyle-oriented aesthetic; similar to how BookXCess is like here in Malaysia. They also have an online arm, and they ship within the Philippines. Perfect!

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The site is easy to navigate and offers a seamless online shopping experience. Books are sorted by category (children’s books, fiction, non-fiction, lifestyle, art & design, etc.), and they also have a tab for special collections and bestsellers. If you know the title/author you’re looking for, there’s a search bar you can use to navigate the site. Aside from books, Fully Booked also carries stationery, totes, clothing and novelties, as well as toys and games.

After selecting your order and adding them to cart, simply key in your details and check out. Payment can be done via (for those in the Philippines) Dragonpay through options like Over-the-Counter Bank Deposits and Over-the-Counter Non-bank payments, and credit card. Since I’m based in Malaysia, I chose Paypal as my mode of payment, and it automatically converted the currency from RM when deducting the amount (this is based on standard international conversion). You can also choose to pay via Cash on delivery, provided you have a minimum order of PHP799. Free shipping is also available for orders above that amount.

Once I made the order, I received an email confirming my purchase, along with a tracking number. It takes about three to five working days to process, after which they’ll send another email informing you that the shipment is on its way.

All in all, I think it took about five days in total for the book to arrive, which is quite efficient!

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I originally wanted to get Coraline, but it wasn’t available, so I chose a lesser known Gaiman title which I thought she would enjoy.

Cinnamon is a picture book set in a make-believe place in India. It talks about a talking tiger, who is the only one who may be able to get a mute princess to speak. Illustrated by Divya Srinivisan, the book is full of colourful illustrations that both adults and children can enjoy.

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Some of the book’s lovely illustrations!

I was glad to hear that she enjoyed reading it – and that it piqued her curiosity about Indian culture. That’s another great thing about reading : it encourages us to broaden our minds, and with that, our understanding of the world.

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So that was my review of using Fully Booked for the first time. Even if you don’t live in the Philippines, I think it’s fairly convenient to buy something from Fully Booked as a gift for someone there. The only downside is that you can’t give it as a ‘surprise’, since you’ll need to key in their contact details.

fullybookedonline.com.

PS: Thank you Mr.A for the photos!

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eslite: “World’s Coolest Bookstore” is Coming to Malaysia

As a self-professed bibliophile, bookstores are among my favourite haunts. They’re portals to magical places where the possibilities are endless – and thanks to brands like Book XCess and Kinokuniya, and indie stores like Tintabudi and LitBooks, they’ve become cool lifestyle hubs as well.

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Now, book lovers can rejoice as they’ll have another place to get lost in literature. Renowned Taiwanese bookstore eslite – known for creating the world’s first 24-hour bookstore – is set to open their first ever branch in Southeast Asia in 2022, right in the heart of Kuala Lumpur. Dubbed eslite spectrum, the venue will be more than just a bookstore: it aims to become a creative cultural venue offering a rich selection of books in various languages, music, design and hand-made goods , performing arts, themed restaurants and coffee shops, lifestyle brands and diverse cultural and creative brands from both countries.

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Founded in 1989, eslite is extremely popular in its native Taiwan, with over 38 stores across the island nation – and their cultural icon status has made it a must-visit for many book-loving tourists. Time Magazine and CNN christened the brand as “Asia’s Best Bookstore” and “World’s Coolest Bookstore”, with the eslite spectrum Songyan store in Taipei named among the 14 Coolest Department Stores in the World by CNN.

The Starhill

Such impressive credentials can only be equaled by an impressive venue – which is why Kuala Lumpur’s eslite spectrum will be located at The Starhill in Bukit Bintang. The partnership, which was cemented virtually between YTL Land & Development Bhd vice president Joseph Yeoh and eslite Group chairperson Mercy Wu, will see the 70,191-square-foot store becoming The Starhill’s anchor tenant, and will also include a street-fronting F&B outlet on the ground level right next to The Starhill Piazza, where creative events and programmes will be staged all year round. The flagship store will also feature a sweeping café terrace on Level 1 overlooking The Starhill Piazza fronting the bustling Jalan Bukit Bintang – perfect for patrons to gather, connect and people watch. An exclusive escalator is also strategically placed to bring shoppers directly from The Starhill’s new entrance atrium to eslite spectrum upstairs.

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Speaking during the signing of the tenancy agreement, Yeoh said that the partnership is a match made in heaven, as it is also in line with The Starhill’s plan to create KL’s ultimate premium social destination for all to celebrate literature,the arts, fashion, design, music, food and creative events.

“I believe this partnership can potentially be a catalyst for a deeper cultural exchange between Malaysia and Taiwan through retail experiences and a community-oriented store that reach a wider audience across all ages and demographics,” he said.

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Meanwhile, Wu said that as one of Southeast Asia’s top tourist destinations for Taiwan, Kuala Lumpur is well poised to promote exchange and interaction involving Asian publications and the cultural and creative content of the region. “We also wish to create more opportunities for cross-regional dialogue between Taiwanese and Malaysian writers and their works, and present readers with novel reading perspectives. Malaysia is an exciting country, with its own characteristic design aesthetics and cultural creativity, and we look forward to integrating the multi-ethnic and cross-cultural characteristics of Southeast Asia, and inspiring exciting diversified creativity in our store,” she adds.

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The retail and tourism sector might be experiencing a slowdown right now due to the pandemic, but this too, shall pass – and hopefully we’ll be able to enjoy the eslite spectrum when it opens in 2022.

Because I certainly won’t say no to more books!

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The ‘Death’ of the Physical Bookstore? – MPH to Close Multiple Outlets Across Malaysia

While the company has yet to make an official announcement, local bookstore chain MPH seems set to shutter multiple outlets this weekend (June 6, 2020). Netizens have posted photos of clearing out sales and empty shelves in several locations, including MyTOWN Cheras, JB City Square, Kinta City and MYdin MITC Melaka. More are expected to follow suit in the coming weeks.

MPH book store in Alamanda Putrajaya. Photo by Khairul hazim / CC BY-SA (https://creativecommons.org/licenses/by-sa/4.0)

MPH (an acronym for Methodist Publishing House – but this was later changed to ‘Malaysian’ Publishing House) has roots in Singapore, but became a wholly Malaysian-owned company in 2002. At its peak, it had over 29 stores in Malaysia and Singapore.

The current global pandemic is a difficult time for many businesses, including publishing – and we can expect the impacts to stretch into the near future. With less foot traffic and the convenience of online shopping, mome companies are going digital to stay relevant – and this seems to be what MPH is doing. In a statement provided to local news portal SAYS, the MPH group says it is upscaling to a more digital-centric model; hence the closure of non-performing retail outlets and the consolidation of resources. The pandemic may simply have accelerated this change.

For some time now, MPH, as well as some bookstore chains such as Times and Borders, have been struggling to keep afloat. In 2018, MPH closed down their OneUtama outlet, while Borders and Times shuttered their Penang and Citta Mall outlets, respectively. But you know what the surprising thing is? Malaysians are actually quite an avid book-buying bunch (according to this report by Picodi). Why then, is business bad? Is it really because more people are buying e-books, and physical stores are no longer relevant?

This is my perspective as a consumer. 

I spent a lot of time at MPH as a teenager – my mom would ‘drop’ me off for a few hours so I could read books while she went shopping, and I’ve always enjoyed their offerings. But over the years, I find myself frequenting their stores less and less – because I did not find it appealing anymore.

There are several bookstore chains in Malaysia, including MPH and the aforementioned Times and Borders. Borders did pretty well in the early to mid-2000s and expanded quickly, but it too suffered a gradual decline and is now left with only a few stores. But even so, you can’t say that there isn’t a market for books, because brands like Popular, Kinokuniya and Book XCess, are still doing pretty well. Why?

While Popular isn’t my favourite bookstore, I can see the appeal: they offer a vast selection of everything from academic books to fiction and non-fiction in all of Malaysia’s major languages (Malay, English and Chinese). Prices are fairly reasonable, and they have a presence in many malls, making Popular the go-to for the everyday Malaysian. Kinokuniya, a Japanese brand, is on the slightly higher end of the spectrum. This is where you go to if you want to look for more obscure or rarer titles and expensive volumes, or books imported from overseas.

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Finally, Book XCess (above) retails new books that were printed in excess by their publishers –  which is why they’re able to offer them at a much cheaper price. While most of the titles aren’t new, an average book sold at BookXCess costs 1/3 or 1/2 cheaper than regular bookstores. Store experience is another tenet that sets Book XCess apart – they are often cool places to hang out at,  making them a lifestyle destination. (blog post about their branch at Cyberjaya hereAnd then, of course, you have the independent bookstores which cater to a very niche audience, like Tintabudi, Fixi, Silverfish and LitBooks.

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(Photo) Tintabudi at the Zhongshan Building, Kuala Lumpur. 

When you talk about MPH, Borders and Times, however (and this is my personal opinion so I understand that some might not agree), I cannot name anything particularly special. They’re not cheaper, nor do they offer a better variety, nor do they have a particularly outstanding store or customer experience. Perhaps in the early days of the 2000s, they were popular (see what I did there lol), but since then, other brands have taken over (at least in terms of the brick and mortar space) – because MPH has not thought of a way to differentiate themselves from the crowd, and still relies on an old business model that is difficult to sustain (if you’re interested to read more about how the publishing industry works in Malaysia, here’s an insightful article from Eskenstrika). 

I won’t comment too much on the digital side of things, as I rarely buy books online, and unlike with physical stores (where you can see through things like closure/ foot traffic if a business is doing well), I don’t have a gauge as to how well their online book-selling is (although they do claim to be ‘Malaysia’s No.1 online bookstore’). But then again, all of MPH’s competitors are also online, the same brands it finds hard to compete with in the brick and mortar space (Popular, BookXCess, Kino, etc.). So unless their branding and service (delivery, ease of use, customer service) are outstanding, I think the same issues will remain. Of course, if they are going full force into the digital space with innovative solutions and offerings, perhaps they will be able to establish themselves as a leader in that niche (like Bookurve, BookDepository, Amazon).

While E-commerce and digital disruption has certainly forced many businesses to adapt their models to cater to ever-changing consumer demand, this article by CNBC suggests that people are still very much into printed books, and that demand for e-books has tapered off in recent times (due to a complex list of reasons). At the end of the day, I believe physical bookstores will still be here to stay, and that they can still be profitable. Taiwanese book chain Eslite is planning a massive store in Malaysia sometime in 2021, and what company in their right mind would open in a foreign country if the market did not have potential?

 

 

 

 

 

Book Xcess Tamarind Square, Cyberjaya – Largest Bookstore In Malaysia / Open 24 Hours!

A book store that is open 24 hours a day, seven days a week sounds like every bibliophile’s dream come true – and you can actually find it at Book Xcess @ Tamarind Square in Cyberjaya. Opened last year, it’s also the largest book store in Malaysia, spanning over 3,000 square metres of space. 

*As a self-professed bibliophile, it’s a little embarrassing that I haven’t been to the place until recently, despite it being quite close to where I live. Lol.

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The Book Xcess at Cyberjaya is the company’s seventh outlet, and like all their other stores, sells new books at discounted prices of up to 80 percent! (apparently how they achieve this is by getting surplus titles that can’t be sold. They’re all in brand new condition!)

Most of the books are 1/3 of the price you get at regular bookstores, so you can get really good deals. They carry up to 200,000 books. If this isn’t bookworm heaven, I don’t know what is.

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HUGE floor space, divided neatly according to categories. You have stuff like general fiction, classics, teen fiction, non-fiction: biographies/historical, children’s books, architecture and design, comics, graphic novels, romance, young adult, fantasy/sci-fi, and many more. Note that because these are surplus books, you might not always get the newest or the most popular titles (eg if you’re looking for Harry Potter / Hunger Games / etc. you might be hard pressed to find them here).

 

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Because the space was converted from a carpark, the design actually incorporates elements of that into the store, such as the overhead signs which have been left in their original spots, the pillars painted over with numbers, and the concrete flooring with ‘exit’ and ‘parking’ signs.

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There’s also a nice spot for you to hangout with your laptop, complete with power points. No charges! Very popular with students for their assignments. There’s also a cafe serving drinks, cakes and sandwiches.

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A section selling beautiful notebooks and journals. They also carry craft books and pop art wall hangings.

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Spent a good two hours browsing. Bought some books for a friend and one for myself – Italo Calvino’s Invisible Cities. I’ve been wanting to read this ever since I heard about it from an architecture library curator, who said they used it for book discussions. Haven’t started yet but it’s basically told through the eyes of Marco Polo in which he seems to describe different cities in his narrative, but they’re all actually about the same city – Venice.

Book XCess @ Tamarind Square is open 24/7, for if ever you feel like hanging out at a bookstore at 2AM.

BOOK XCESS (CYBERJAYA)

L3M-04, Tamarind Square, Persiaran Multimedia, Cyber 10, 63000 Cyberjaya, Selangor

Some other pictures I took of Tamarind Square. Love the architecture here, which is a mix of industrial (raw, unfinished concrete, greys and black steel) + lots of greenery. Pity there aren’t many shops here.

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