Continuing its trend of bookstores that double as lifestyle destinations, Book Xcess’ newest flagship store in the heart of Kuala Lumpur is set to become the city’s hottest hub for arts and culture. Tucked on the second floor of Rex KL, the store opened in November 2021 and is home to thousands of books. But even non-bibliophiles have a reason to pay a visit, thanks to its cool aesthetics and architecture.
While parts of the space have been renovated, much of the old layout and fixtures from the venue’s days as a theatre have been retained, providing some very cool photo opps for the Gram.
I’ll let the pictures do the talking.
The store’s entrance houses a section dedicated to children’s books and young adult fiction. The shelves are built with a low overhead clearance, so it feels like you’re entering a maze of sorts.
Large floor to ceiling windows allow for plenty of natural sunlight to filter in and afford visitors with stunning views of the surroundings.
Ascend the staircase — which is intentionally left in a raw and exposed state, with chipped concrete and peeling paint — and you’ll come to the main area, which features rows upon rows of towering shelves, built to resemble a labyrinth, and with books stacked from floor to ceiling. The high ceilings give the space an airy, lofty feel, and it just looks great architecturally. It’s no wonder influencers have been coming here in droves to take photos.
Mind your step while exploring the place—since they’ve kept the original floor plan (ie tiered, to accommodate for theatre seating), it’s easy to accidentally stumble down the steps. There are warning signs around, but if you have kids it’s best to be cautious, as the steps are pretty high.
If you’re coming from the main floor, look out for this little door near the cashier which leads to a stairwell and loops back into another section of the store. There’s a glass walkway here leading through a narrow corridor, which is pretty cool looking.
Also within this space is Rex KL’s new rooftop bar and restaurant, Shhhbuuulee, which serves small plates alongside sake, high balls, and wines. I came during the day so it wasn’t open, but would love to come back for a visit.
What else is there to do at Rex KL?
Plenty! Rex KL is one of those creative spaces where you can easily wile away your time, and they also regularly host cool events and exhibitions. There are some good F&B options within too.
BOOK XCESS @ REX KL
80, Jalan Sultan, City Centre, 50000 Kuala Lumpur, Selangor
Opening hours: 10AM – 10PM
Getting to REX KL
The nearest train station is the Pasar Seni LRT station. From there, Rex KL is a 5 minute walk.
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Many fantasy RPGs use the medieval era as a backdrop or inspiration to build their worlds: think The Witcher, Dragon Age, Divinity, Dark Souls. But even without the dragons, magic, witches and warlocks, there is something inherently fascinating about the era – it was, after all, a dangerous time rife with political intricacies, brutal wars and religious dogma; a time of towering castles, jousting knights and tyrannical kings.
Enter ThePillarsof the Earth, a story-driven point-and-click game set in 12th-century England. Based on the critically acclaimed 1989 novel by Welsh author Ken Follett, the game is divided into three books spanning 21 chapters and revolves around several characters, whose fates and lives are intertwined around the town of Kingsbridge. There’s Tom Builder, the mason whose life’s dream is to build a grand cathedral that will stand the test of time; Philip, a kind abbey prior who inadvertently gets dragged into a war involving two English lords; Jack, a young outlaw who grew up in the forest with his mother; Lady Aliena, a disgraced noblewoman who finds love in a most unexpected place; as well as a whole host of colourful, secondary characters.
The world of Kingsbridge is one of upheaval and strife from the get-go. The country is in the middle of a war after the death of King Henry I, as two opposing factions vie for the crown – and the characters you play will all be embroiled in it one way or another. You start the game as Tom Builder, leading your family through the woods to seek job opportunities elsewhere. Your wife is pregnant, it’s the middle of a harsh winter, and you’re low on food and supplies. As things go, your wife dies in childbirth, and out of grief, you abandon your baby in the woods. Yep, this game pulls no punches – and this is just a small taster of what to expect in the following chapters.
The real ‘star’ of the story, however, isn’t in its characters (although they are certainly unique and rich, with multiple layers). It is in the building of Kingsbridge Cathedral and what it represents. Ken Follet himself in interviews has said that his inspiration for the novel came from his fascination of medieval communities and their obsession with church-building. In medieval England, building a large and beautiful cathedral was seen as an everlasting monument to God, a way for them to make meaning of their lives and show their religious devotion. But at the same time, the church itself was a place rife with corruption, where bishops plotted to murder. Playing the game, I felt as if the characters are there to tell the story of the cathedral, rather than the other way around. Characters would live and die – but the Cathedral, despite being destroyed and rebuilt time and time again, would endure; the task of building it taken over by future builders. All this is beautifully brought to life with hand-painted portraits, each bursting with detail that makes each scene seem alive.
That being said, TPoTE is not for everyone. The pace is extremely slow, and there aren’t a lot of climatic moments – it’s really more like reading a historical novel than playing a game, really. There isn’t much to do apart from interacting with objects. Your choices are not that important when it comes to the overarching narrative, but they do matter in relation to the fates of several characters and whether they live or die. You don’t get to solve puzzles other than a few easy ones which have more to do with using items in your inventory to interact with certain things on the screen than actually cracking your brain. And of course, once you’ve finished the game, there is very little replay value. Still, it offers good value — I completed mine in 12 hours, and I since I bought it on sale on Steam for RM15, I can’t complain.
Subscription boxes were first introduced over a decade ago as a clever marketing strategy – but in the last few years, it has grown into a niche market of its own. I mean, who doesn’t like the idea of receiving a box filled with curated goodies? The mystery of its contents just adds to the anticipation and excitement.
In Malaysia, subscription box services are still fairly rare, with most of them centred around beauty or food – so I was surprised to find that we have one that caters to book lovers as well. Enter Bookish Bundle, a bi-monthly book subscription service which has been around since 2016. Run by a group of friends, the boxes are curated around a particular theme, and always contain a book plus various book-related goodies and artsy items, usually from local creatives.
I’ve been following their Instagram for awhile now, and decided to order their Skipping A Heartbeat box for the month of May. Based on the name, I guessed it had something to do with romance – a genre I do not typically read – so it was two firsts for me: subscribing to a box service, and also getting a romance novel for the first time. The box was supposed to arrive in early May, but due to delayed shipment, I received it at the end of May instead.
And here’s the unboxing! PS: If you haven’t subscribed to my Youtube channel yet, why haven’t you? 😛 #shamelessplug
A quick look at the items fresh out of the box. So aside from a romance novel called Twice Shy by Sarah Hogle, the box also includes a cute poster of couples from popular literature, a photo frame with an art print, a bookmark corner, a thoughtful note from the Bookish Bundle team which doubles as a decorative card, an Amortentia (Love Potion from the Harry Potter universe) brooch, and a homemade butter cookie.
A nicer photo taken during the day (minus the cookie, because I was hungry).
My favourite item of the lot – super adorable design!
I’m one of those monsters that dog-ear my pages – but I guess I won’t have to do that now that I have this bookmark corner. The constellation pattern is nice too. BTW, Mybookbudz is a small local business that makes book sleeves and table sleeves. You can check them out and support the biz on Facebook.
I’m not really one for posters, but the illustrations are cute. I also don’t recognise many of the characters because as I’ve said, I don’t read romance/drama often. The only ones I recognise here are Peeta Mallark/Katniss Everdeen from The Hunger Games, Ginny Weasley and Harry Potter, and Bella Swan and Edward Cullen from Twilight (latter I know from the movies, coz I didn’t read the books).
The synopsis says it’s about a woman who inherits a house in the Smokies and goes to claim her inheritance, only to find that as part of the conditions, she has to share everything with a grouchy housekeeper. Haven’t had time to read this yet, but the summary reminds me of a Hong Kong movie from the 2000s called Summer Holiday.
Overall, I’m pretty happy with my Bookish Bundle subscription box – there are some items I like more than others, but they’re all nice in their own way, and it feels good to be supporting local businesses whilst getting something I can enjoy.
If you’re keen on getting your own subscription box, go toinstagram.com/bookishbundle – they regularly post updates and when orders are open for the next boxes. Each box is priced at RM95 for West Malaysia, and RM100 for East Malaysia (inclusive of shipping).
Buying a new book is kind of like going on a blind date. You judge them by how they look, you read their profile to see if you find them interesting, and you listen to other people say good things about them. Then you go on a date; get to know them. Sometimes you find them perfect at first glance, only to realise it’s all a flashy front. Other times they might leave a bad first impression, but you find more and more things to like about them as you go along.
There are also those that you just can’t quite bring yourself to like from start to finish – not because they’re bad, mind you – but simply because you don’t quite gel with them.
Sadly, for me, this was Maria Semple’s Today Will Be Different.
It has been awhile since I did reading of any kind (blame it on electronics and my super short attention span these days), so this was a double let-down. I had very much wanted my first foray back into reading to be a good one. Today Will Be Different seemed to have held so much promise, from the bright orange cover and the “100 Notable Books” stamp on the bottom right of its sleeve, to the heaping praise on its back and in the first five pages of the novel (“Hilarious, heartwarming” – Dana Getz, Entertainment Weekly; “Deliciously mucky mayhem” – Alexis Burling, San Francisco Chronicle). Oh, and apparently Maria Semple is a writer of renown, having written the critically acclaimed “Where’d You Go, Bernadette” (which I haven’t’ read. It was made into a film starring Cate Blanchett).
It wasn’t as if Maria didn’t warn the reader though. The protaganist herself, Eleanor Flood, does it in the opening: “You’re trying to figure out, why the agita surrounding one normal day of white people problems?” Not being white, nor raised in the West, I found it difficult to relate to any of the characters in the book – which is perhaps the main problem. I am not the book’s target audience, which I assume to be other white women, like Eleanor herself.
Now, if I had heeded this warning, I might have saved myself three nights of reading, and spent it with another book. But by the time I realised I wasn’t going to like this one, I was in too deep to give up. (The irony is that in the book, Eleanor is basically faced with a similar situation with her ‘friend’ Sydney, whom she can’t stand because the latter is ‘boring’, but can’t bring herself to cut off because she’s already invested and it would be rude and mean.)
Eleanor Flood was once a high-flying animation director in New York, before she left her job to settle down in Seattle with her husband Joe, a hand surgeon of renown. The pair now live with their eight-year-old son Timby (spelled with a B, because rich white people have to give their children quirky names like Audio Science and Bear Blaze) and a pet dog, Yo-Yo.
The entire novel takes place within the span of a day and opens with a proclamation of sorts by Eleanor, that “Today will be different”, followed by a list of small, positive what-have-yous you often find in self-help books, like “no swearing”, “be my best self” and “attend yoga”. Of course, the day will be different: just not in the way Eleanor imagines it to be. Things start off well enough; she sees the husband off to work, drops Timby off at school and meets her poetry teacher for her regular poetry recitation – through it all, readers are given bits and pieces on Eleanor: how she used to be the animation director for Looper Wash, a popular animation series, and how she’s now working on a project called Flood Girls, a personal memoir about her life growing up with an alcoholic father, for a publisher.
Eleanor’s charming day starts to spiral out of control when Timby calls in sick from school, and she has to drive him to the doctor’s. Stopping by her husband’s office, only to be told by unsuspecting staff that he’s on vacation, Eleanor goes on a manic quest to find the whereabouts of her husband, and in the process, spiral completely out of control. A chance encounter with an old acquaintance dredges up ugly family secrets and past hurts, mostly revolving around Eleanor’s estranged sister Ivy. And like a typhoon on a warpath, Eleanor descends into a manic state of chaos, dragging her poor son along as she tries to deal with the hurt and betrayal of her past, her insecurities and her fear that Joe might be cheating on her.
I did not know wtf was going on throughout most of the book. Okay, maybe I did, but like Eleanor, it was so all over the place I had a hard time keeping track of things and the parade of ‘quirky’ characters who were all quirk and no true substance. The flashbacks felt like they were plonked into the middle of the story to give context to Eleanor’s trauma and why she is the way she is, but it feels forced and disrupts the flow of the story – I often found myself flipping back to see where the story was before it got interrupted. I also didn’t quite understand the choice where Semple switches to write in the third person in the middle of the novel.
To be frank, Semple has a certain charm to her prose, but her main character is just so unlikeable that I found it very difficult to sympathise with Eleanor’s bad choices and bizarre behaviour. Like leaving her son alone while she runs off to chase her poetry teacher whom she left hanging after receiving a phone call, stealing a young mother’s car keys because it happened to have the same name engraved on it as the name of her estranged sister’s daughter, then trying to sneakily return them by dropping them into the school charity collection box but dropping her own keys into them instead. Oh, she also leaves her dog tied outside a grocery store and forgets all about it while she’s trying to track her husband down.
I suppose these are all meant to be ‘funny’, in a “look at the kooky,middle-aged white woman! Aren’t we all sort of like that on some days?” Uh, no. Eleanor is a danger to herself and her son, and it’s amazing that this is a character written as a mother. If I had a mom like that I’d check myself into child services. Timby is more responsible than you! Stop acting like a goddamn brat!
Her manic energy and the way her train wreck of thoughts are translated onto the pages is not endearing (the best way I can describe it would be how I imagined a dog would be like when chased after something and saw a butterfly. Like woof woof angry postman bark oh look blue flying thing wow). It’s infuriating. More than once I have felt like throttling Eleanor, and that’s saying something, wanting to throttle a fictional character. If Eleanor was a person I knew in real life, I wouldn’t go near her with a ten-foot pole.
In most books, flawed characters have a redemption arc, but Eleanor doesn’t seem to take anything away from her experiences. She’s broken, yes, but she doesn’t rise above her past, she simply throws herself headlong into the next chaotic mess with reckless abandon, selfishly screaming about how hurt she is and how broken she is, while not caring about what happens to people she claims to care about.
The ending was truly bizarre as well and was not at all satisfying after slogging over the book for three days. But for those who want to read the book, I’m not going to spoil it.
I don’t think there are bad books, simply people who aren’t meant to read them. And Today Will Be Different was simply not for me. But hey, don’t trust me: trust the glowing book reviews from established publications. I’m just a nobody with a blog.
As a self-professed bibliophile, bookstores are among my favourite haunts. They’re portals to magical places where the possibilities are endless – and thanks to brands like Book XCess and Kinokuniya, and indie stores like Tintabudi and LitBooks, they’ve become cool lifestyle hubs as well.
Now, book lovers can rejoice as they’ll have another place to get lost in literature. Renowned Taiwanese bookstore eslite – known for creating the world’s first 24-hour bookstore – is set to open their first ever branch in Southeast Asia in 2022, right in the heart of Kuala Lumpur. Dubbed eslite spectrum, the venue will be more than just a bookstore: it aims to become a creative cultural venue offering a rich selection of books in various languages, music, design and hand-made goods , performing arts, themed restaurants and coffee shops, lifestyle brands and diverse cultural and creative brands from both countries.
Founded in 1989, eslite is extremely popular in its native Taiwan, with over 38 stores across the island nation – and their cultural icon status has made it a must-visit for many book-loving tourists. Time Magazine and CNN christened the brand as “Asia’s Best Bookstore” and “World’s Coolest Bookstore”, with the eslite spectrum Songyan store in Taipei named among the 14 Coolest Department Stores in the World by CNN.
Such impressive credentials can only be equaled by an impressive venue – which is why Kuala Lumpur’s eslite spectrum will be located at The Starhill in Bukit Bintang. The partnership, which was cemented virtually between YTL Land & Development Bhd vice president Joseph Yeoh and eslite Group chairperson Mercy Wu, will see the 70,191-square-foot store becoming The Starhill’s anchor tenant, and will also include a street-fronting F&B outlet on the ground level right next to The Starhill Piazza, where creative events and programmes will be staged all year round. The flagship store will also feature a sweeping café terrace on Level 1 overlooking The Starhill Piazza fronting the bustling Jalan Bukit Bintang – perfect for patrons to gather, connect and people watch. An exclusive escalator is also strategically placed to bring shoppers directly from The Starhill’s new entrance atrium to eslite spectrum upstairs.
Speaking during the signing of the tenancy agreement, Yeoh said that the partnership is a match made in heaven, as it is also in line with The Starhill’s plan to create KL’s ultimate premium social destination for all to celebrate literature,the arts, fashion, design, music, food and creative events.
“I believe this partnership can potentially be a catalyst for a deeper cultural exchange between Malaysia and Taiwan through retail experiences and a community-oriented store that reach a wider audience across all ages and demographics,” he said.
Meanwhile, Wu said that as one of Southeast Asia’s top tourist destinations for Taiwan, Kuala Lumpur is well poised to promote exchange and interaction involving Asian publications and the cultural and creative content of the region. “We also wish to create more opportunities for cross-regional dialogue between Taiwanese and Malaysian writers and their works, and present readers with novel reading perspectives. Malaysia is an exciting country, with its own characteristic design aesthetics and cultural creativity, and we look forward to integrating the multi-ethnic and cross-cultural characteristics of Southeast Asia, and inspiring exciting diversified creativity in our store,” she adds.
The retail and tourism sector might be experiencing a slowdown right now due to the pandemic, but this too, shall pass – and hopefully we’ll be able to enjoy the eslite spectrum when it opens in 2022.
Because I certainly won’t say no to more books!
Help a Girl Out !
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Since 2009, Malaysian bibliophiles and book hoarders have made their annual pilgrimage to the Big Bad Wolf Sale, which is held every year around Feb/Mac or Nov/Dec and is touted as the largest book sale in the region. The last time I went in 2018, they had over 3 million titles!
Due to the pandemic, many events have had to be cancelled – so the BBW won’t be held physically this year. They are, however, having an online sale, so you can still shop for books from the comforts of your own home. The sale went live at midnight on Nov 4, and will run until Nov 11 (which is shorter than the usual BBW which usually runs for 2 weeks).
Now, although BBW and BookXCess (BBW’s parent company) has been around for some time, they’ve always been more of a brick-and-mortar business – as evidenced by their bookstores, which are all beautifully designed as ‘lifestyle hubs’ where you can sip on a coffee, work, study, etc. There is of course nothing wrong with this; I personally prefer physical bookstores and the joy of finding an awesome book hidden in a corner shelf , getting to inhale the smell of paper, touch the sleek edges of the page. Hmm.
But we are living in uncertain times, and many businesses have had to accelerate their digital processes and shift to a more online-centric model to cater to shifting consumer needs/demands. BBW’s first online sale will be a test as to how well it’ll be able to cope. So far, there seem to be a lot of teething problems.
Since going live at midnight, many users have complained that the website is inaccessible – probably due to the sheer amount of web traffic which is overloading their servers. When they do get in, some have problems creating an account, while others can’t browse because titles are not showing up on the pages. Still others have said their cart turns up empty after they’ve selected the items they want to purchase, and some users haven’t been able to checkout at all.
I’m part of a local book group on FB, and these are just some of the frustrated comments:
Curious, I went to the website myself at around 11AM today. It loaded fine at first…
But upon trying to register for an account:
Tried again at 12.40PM and managed to get a form to fill up, but after filling it up and pressing ‘create account’, it cleared my data and requested for me to fill up my details again.
Now I’m not trying to be mean here or say that they’re doing a shit job – I’m sure their IT department is working round-the-clock to resolve these issues, and despite how some people have commented that “Oh you should have been prepared knowing that there will be many people surfing your website”, I know Murphy’s Law applies – you can prepare for every possibility in the world, but things that will go wrong will go wrong.
But I also understand the frustration on the consumer’s side – one comment said it took them an hour to register an account, an hour to browse and select their books, and another hour to checkout because they had to keep refreshing the page – a total of four hours. In a digital-savvy world of instant gratification and convenient online shopping, four hours just doesn’t cut it.
That being said, there are also customers like these – which is when you know you’ve done something right with your brand:
If you do manage to get in, BBW 2020 does have great discounts, up to 90% off on 40,000 titles and with over two million books on sale. They also provide free shipping on orders above RM180. If you’re buying above RM300, you’re entitled to a further 10% discount with the code BBW10% off.
Anyway, I hope they manage to sort things out soon because I do think that they are doing a good thing – which is bringing books to customers. There are also many pros to going online, namely avoiding the crowd of shoppers and the massive traffic jams that are a signature of BBW sales every year.
PS: I initially wanted to browse some of the titles, but perhaps this is for the best seeing as I have a TBR pile from AS FAR BACK AS 2013 LMFAO I HATE MYSELF WHY AM I LIKE THIS LOL.
Have you ordered books from the Big Bad Wolf Sale 2020? How was your experience?
“What do you usually read?” is a question I often get whenever people find out that I like reading. And when I reply that I like horror, there’s always this funny expression on their faces, as if I have just committed social suicide by daring to admit this in public lol.
I mean, I get it. Horror movies and books have always been considered ‘low culture’. They’re popular and they have mass appeal, but they rarely talk about contemporary social problems and issues, and seem to serve little purpose except to entertain. Even if there are moral values, they’re often expressed on an individual level eg how a protagonist beats the odds to outsmart a bloodthirsty killer, or how a priest overcomes his doubt to find faith and strength to banish demons.
But even though many horror titles might not be as ‘groundbreaking’ as books like Uncle Tom’s Cabin or To Kill a Mockingbird, I still feel that horror offers value. Perhaps not in the sense that it highlights social issues to invite discourse and change, but in that it recognizes something primal within ourselves : our sense of self-preservation as a species, and how we cope with ideas and things we cannot fully control or understand. Just as our ancestors used to tell fantastic stories about mythical creatures, demons and things that go bump in the dark as they huddled around campfires or in caves for protection, so do we as modern humans retell these stories and think of our mortality – even when we’re safe and snug in our comfy beds.
But I digress.
Since it’s spook season, I’ve rounded up a list of my favourite horror books to get you into the Halloween mood. Some of these are classics which have been made into films, so you might already have heard of them – but they’re worth reading to see how different they are from the depiction on the silver screen.
It by Stephen King
With King’s novels, I was a late bloomer: I only started reading his books when I was in college and had access to a public library. Which is just as well, because I don’t think a younger me would have been able to deal with the dark themes and mature subject material in many of his books.
My first King book was It, and it remains my favourite to this day, alongside Misery, The Dead Zone and Desperation. As kids, my brother and I had coulrophobia (I still have an irrational fear of clowns actually lol), and the idea of an alien clown that feeds off the flesh of young children and has shapeshifting powers is just … terrifying. That aside, I think It was peak King – it is well written with great pacing, and the villain and characters are well developed. More than just kids banding together to fight an ancient evil, it’s also a brilliant coming-of-age-story and a heartwarming one (when you’re not being scared shitless by Pennywise popping up everywhere) about the power of friendship.
Ring by Koji Suzuki
Here’s an online review which encapsulates how I feel about Ring by Koji Suzuki:
I have watched the Ring films (both the Japanese and the American versions), and while they’re creepy, they can’t hold a candle to the book. Despite being a grown ass adult when I first read it, I still found it hard to fall asleep as my imagination ran wild with thoughts of Sadako popping up at the foot of my bed, or standing just behind my curtains lol. I did something really childish too: I put the book underneath a pile of books, because I had this silly thought that if I left it on top, the ghost would somehow ‘come to life’ hahahaha. 😛 I guess that’s the mark of a good horror novel… (or maybe I’m just chicken). There’s very little gore or violence in the story, but Suzuki is so adept at playing with the psychological aspect of horror, you can feel the tension and creepiness ooze off the pages like miasma.
The Exorcist by William Peter Blaty
Do you believe in demons? Demons exist in various cultures and faiths because like the concept of yin and yang, where there is good, there will always be evil. The Exorcist is a classic that deals with themes of demonic possession – that of 12-year-old Regan, whose family is dragged into a nightmarish hell as they attempt to rid her of the evil. It is horrifying to read about the abuse that the young girl suffers as the demons torment her. I can’t help but think that it is a literal and figurative representation of the ‘demons’ within humans that drive people to do truly evil things, even without demonic possession. The story has a classic good vs evil plot, and you can’t help but cheer when the big-guns priest – him of the staunch faith and the back-up power of god – comes to smite evil.
The Beaver Book of Horror Stories – edited by Mark Ronson
Okay this one is kind of a cheat entry because it isn’t a novel per se, but rather a collection of short stories. I found this gem in a 2nd hand bookstore and even though the cover was super campy, flipping through a couple of pages was enough for me to fork out five bucks. BEST. FIVE. BUCKS. SPENT. EVER.
There are 10 stories within written by different authors, including Mark Ronson himself, and they cover a wide range of horror subgenres including body horror, monsters and the paranormal. Most of the tales are from 19th century authors, which lends them a gothic quality. Some of my favourites are Pickman’s Model by HP Lovecraft, which talks about an artist whose monstrous paintings are so brilliant and terrifying one wonders where the inspiration comes from – and The Seed from the Sepulchre by Clark Ashton Smith, where explorers discover an ancient man-eating plant after stumbling upon some ruins in the jungle.
And there you have it! If you’re new to horror, these are my recommendations – but the world of horror fiction is a vast one, and there are still plenty of terrifying stories to unearth.
What are some of your favourite horror titles? Share them with me so I can look out for them.
While the company has yet to make an official announcement, local bookstore chain MPH seems set to shutter multiple outlets this weekend (June 6, 2020). Netizens have posted photos of clearing out sales and empty shelves in several locations, including MyTOWN Cheras, JB City Square, Kinta City and MYdin MITC Melaka. More are expected to follow suit in the coming weeks.
MPH (an acronym for Methodist Publishing House – but this was later changed to ‘Malaysian’ Publishing House) has roots in Singapore, but became a wholly Malaysian-owned company in 2002. At its peak, it had over 29 stores in Malaysia and Singapore.
The current global pandemic is a difficult time for many businesses, including publishing – and we can expect the impacts to stretch into the near future. With less foot traffic and the convenience of online shopping, mome companies are going digital to stay relevant – and this seems to be what MPH is doing. In a statement provided to local news portal SAYS, the MPH group says it is upscaling to a more digital-centric model; hence the closure of non-performing retail outlets and the consolidation of resources. The pandemic may simply have accelerated this change.
For some time now, MPH, as well as some bookstore chains such as Times and Borders, have been struggling to keep afloat. In 2018, MPH closed down their OneUtama outlet, while Borders and Times shuttered their Penang and Citta Mall outlets, respectively. But you know what the surprising thing is? Malaysians are actually quite an avid book-buying bunch (according to this reportby Picodi). Why then, is business bad? Is it really because more people are buying e-books, and physical stores are no longer relevant?
This is my perspective as a consumer.
I spent a lot of time at MPH as a teenager – my mom would ‘drop’ me off for a few hours so I could read books while she went shopping, and I’ve always enjoyed their offerings. But over the years, I find myself frequenting their stores less and less – because I did not find it appealing anymore.
There are several bookstore chains in Malaysia, including MPH and the aforementioned Times and Borders. Borders did pretty well in the early to mid-2000s and expanded quickly, but it too suffered a gradual decline and is now left with only a few stores. But even so, you can’t say that there isn’t a market for books, because brands like Popular, Kinokuniya and Book XCess, are still doing pretty well. Why?
While Popular isn’t my favourite bookstore, I can see the appeal: they offer a vast selection of everything from academic books to fiction and non-fiction in all of Malaysia’s major languages (Malay, English and Chinese). Prices are fairly reasonable, and they have a presence in many malls, making Popular the go-to for the everyday Malaysian. Kinokuniya, a Japanese brand, is on the slightly higher end of the spectrum. This is where you go to if you want to look for more obscure or rarer titles and expensive volumes, or books imported from overseas.
Finally, Book XCess (above) retails new books that were printed in excess by their publishers – which is why they’re able to offer them at a much cheaper price. While most of the titles aren’t new, an average book sold at BookXCess costs 1/3 or 1/2 cheaper than regular bookstores. Store experience is another tenet that sets Book XCess apart – they are often cool places to hang out at, making them a lifestyle destination. (blog post about their branch at Cyberjaya here) And then, of course, you have the independent bookstores which cater to a very niche audience, like Tintabudi, Fixi, Silverfish and LitBooks.
(Photo) Tintabudi at the Zhongshan Building, Kuala Lumpur.
When you talk about MPH, Borders and Times, however (and this is my personal opinion so I understand that some might not agree), I cannot name anything particularly special. They’re not cheaper, nor do they offer a better variety, nor do they have a particularly outstanding store or customer experience. Perhaps in the early days of the 2000s, they were popular (see what I did there lol), but since then, other brands have taken over (at least in terms of the brick and mortar space) – because MPH has not thought of a way to differentiate themselves from the crowd, and still relies on an old business model that is difficult to sustain(if you’re interested to read more about how the publishing industry works in Malaysia, here’s an insightful article from Eskenstrika).
I won’t comment too much on the digital side of things, as I rarely buy books online, and unlike with physical stores (where you can see through things like closure/ foot traffic if a business is doing well), I don’t have a gauge as to how well their online book-selling is (although they do claim to be ‘Malaysia’s No.1 online bookstore’). But then again, all of MPH’s competitors are also online, the same brands it finds hard to compete with in the brick and mortar space (Popular, BookXCess, Kino, etc.). So unless their branding and service (delivery, ease of use, customer service) are outstanding, I think the same issues will remain. Of course, if they are going full force into the digital space with innovative solutions and offerings, perhaps they will be able to establish themselves as a leader in that niche (like Bookurve, BookDepository, Amazon).
While E-commerce and digital disruption has certainly forced many businesses to adapt their models to cater to ever-changing consumer demand, this article by CNBC suggests that people are still very much into printed books, and that demand for e-books has tapered off in recent times (due to a complex list of reasons). At the end of the day, I believe physical bookstores will still be here to stay, and that they can still be profitable. Taiwanese book chain Eslite is planning a massive store in Malaysia sometime in 2021, and what company in their right mind would open in a foreign country if the market did not have potential?